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Is 'surcharge' really a dirty word?

By control on October 31, 2011

The word “surcharge” has become a filthy term that, when used among supply-chain partners throughout the world, is evocative of shady dealings and a lack of transparency. Whether the term has gained this connotation with good reason or not, industry insiders view carriers that tack these charges onto seemingly cheap base rates with intense suspicion...

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