Divide keeps widening between tech-savvy and traditional forwarders

The gap between the top-performing airfreight forwarders and those at the bottom, in terms of profit margins, appears to be growing wider, and may continue doing so for the next few years, according to results of a recent poll by Descartes Software and the U.S. Airforwarders Association (AfA).

In this year’s annual “Forwarder & Broker Benchmark Survey,” sponsored by AfA and Descartes, the poll asked more than 200 forwarders, brokers and NVOCCs about their views on the value of technology ...

This content is for currently subscribed users only.

To get access to all premium content and continue reading, subscribe to Air Cargo World for FREE.