Airfreight carriers and freight forwarders are finally embracing digital booking of airfreight capacity as priorities and business practices have shifted due to the COVID-19 pandemic.
The shift is coming just in time, as the drop in available capacity makes the cargo–booking landscape more competitive than ever for airfreight forwarders. Concerns around market volatility are leading forwarders to act more cautiously about forming long-term capacity arrangements with airlines, and they are searching for any advantage they can get while securing competitive rates.
In this second installment in the Air Cargo World 2021 series, executives from leading freight forwarders and airlines discuss the current state of technologies that enable digital quotes and cargo booking; the changes in capacity arrangements and long-term contracting spurred by the pandemic, and the evolving relationships between cargo carriers and freight forwarders as they prepare for the digital future of airfreight.
Senior Vice President Global Sales and Commercial Development
EVP, Head of Airfreight, Region Americas
COO of Airfreight
Managing Director of Cargo Customer Care and Performance