ACE Awards 2019: Top Carriers chart

CARRIER SURVEY CRITERIA Air carriers were rated by freight forwarders on the following criteria: Customer Service: Quality of customer service; tracking and tracing of shipments; electronic air waybill (e-AWB) capabilities Performance: Timeliness of delivery; space availability; availability of main-deck capacity Value: Competitiveness of rates; availability and quality of special services; route network In addition to highlighting winners, the […]

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