Deutsche Post-DHL’s Frank Appel: Air Cargo Executive of the Year

Rumors had been fluttering around all spring and summer of 2015, but the gravity of the situation at DHL-Global Forwarding, Freight (DHL-GFF), didn’t hit home until August. That’s when the company announced that it was “temporarily suspending” the rollout its new, comprehensive IT management system, the New Forwarding Environment (NFE). In early spring, the CEO of the division, and overseer of the NFE deployment, Roger Crook, abruptly resigned, citing “personal reasons.” In short, things looked ...

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