There’s still time to vote for the 2020 Air Cargo Excellence Awards

With January just around the corner, there are only two weeks remaining to take part in Air Cargo World’s Air Cargo Excellence survey. The Air Cargo Excellence Survey relies on input from our readers to rank air carriers and airports based on customer service, value and other factors. The survey should take five to 10 […]

Voting now open for the 2020 Air Cargo Excellence Awards

It’s that time of year to reflect on the 2019 performance of your most frequently used carriers and airports. Air Cargo World’s annual Air Cargo Excellence Survey relies on input from you, the savvy logistics professional, to help determine the recipients of our annual Air Cargo Excellence (ACE) Awards. ACE Award winners and the results […]

Does the air cargo industry take bad service for granted?

Air Cargo customers are generally satisfied with the service they receive from their airlines and airports, even when they receive bad service, report finds. While some companies are highly rated, all companies have room to improve the quality of their offering. In late 2018, we surveyed approximately 1,900 air cargo customers from more than 80 […]

WFS wins tender to operate at Atlanta airport

The giant air cargo handler Worldwide Flight Services (WFS) won its tender to operate Hartsfield-Jackson Atlanta International Airport’s (ATL) new Cargo Building C, just a day after the airport signed a memorandum of understanding (MoU) with Amsterdam Airport Schiphol (AMS). ATL, plus other recent expansions in Europe and New York, will add an additional 700,000 […]

Just one week left to fill out the 2019 Air Cargo Excellence survey

December is already here, so there’s just one week left to take part in Air Cargo World’s  Air Cargo Excellence Survey. This will be your last chance to share your opinions about which carriers and airports are the best at handling cargo worldwide. The deadline for completing the survey is Friday, Dec. 7. The survey, […]

There’s still time to be heard in our 2019 Air Cargo Excellence Awards

Have you taken the Air Cargo Excellence Survey yet? If not, then what are you waiting for? We want to hear your opinions about how well carriers and airports handled cargo worldwide. The survey, which takes 5 to 10 minutes to fill out, ranks air carriers and airports on airfreight service, performance and value. The […]

Voting has begun for the 2019 Air Cargo Excellence Awards

Not only is it almost election time in the United States, it’s also time to take Air Cargo World’s annual Air Cargo Excellence Survey Input from you, the educated reader and savvy logistics professional, will have an impact because the results of the survey will help determine the recipients of our annual Air Cargo Excellence (ACE) Awards. […]

ACE Awards 2018: Specializing in Excellence

It can be said now that 2017 was one of the longest periods of sustained growth for air cargo demand. The 9.2 percent average rise in total freight tonne kilometers worldwide, according to IATA, was the greatest surge since the brief post-recession correction in 2010 and has been credited with raising the fortunes of virtually […]

ACE Awards 2018: Top Airports chart

  AIRPORT SURVEY CRITERIA Airports are rated by freight forwarders, cargo agents and third-party logistics providers on the following criteria: Performance: Quality of customer service; handling of exceptions Value: Competitiveness of rates and charges; customs clearance efficiency Facilities: Airside capacity; apron capacity and aircraft parking; warehousing; operational restrictions; ground connectivity In addition to highlighting winners, […]

ACE Awards 2018: Top airports, carriers chosen for Air Cargo Excellence

CARRIERS The top vote-getter in the Large Carrier category (1 million tonnes of cargo handled and up) came as little surprise: Cathay Pacific Airways, which was a Platinum Award winner last year, won the Diamond Award this year. A spokesperson from Cathay Pacific Cargo said 2017 was the strongest year for growth in airfreight demand […]

ACE Awards 2018: Top Carriers chart

  CARRIER SURVEY CRITERIA Air carriers were rated by freight forwarders on the following criteria: Customer Service: Quality of customer service; tracking and tracing of shipments; electronic air waybill (e-AWB) capabilities Performance: Timeliness of delivery; space availability; availability of main-deck capacity Value: Competitiveness of rates; availability and quality of special services; route network In addition […]

Air China launches weekly 777f service between Shanghai and Liege, Belgium

An Air Cargo China 777F from Shanghai touched down Liege Airport yesterday, marking the start of weekly freighter services between the two airports. The additional capacity is being deployed in response to growing e-commerce volumes between China and Europe, the Belgian airport said. Steven Verhasselt, VP Commercial at Liege Airport, explained that the new freighter […]

ACE Awards 2017: Celebrating Excellence

Who says the air cargo industry is resistant to change? In this year’s Air Cargo Excellence (ACE) Awards, various trends, such as the rise in e-commerce and the increased demand for perishables, have led to new infrastructure investments and innovative programs to focus on certain niches of higher-yield airfreight. These changes have had a dramatic […]
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