DHL launches new Strategy 2025 with focus on digitalization, e-commerce

In its new group strategy launched Tuesday, Deutsche Post DHL Group said it will be “stepping up the digital transformation” currently underway across its divisions, as well as focusing on the “profitable core” of its various logistics divisions, driven mainly by e-commerce. While DHL is already heavily focused on digitalization in its various business divisions, […]

DHL offers cash-on-delivery payment for e-commerce in SE Asia

What’s the opposite of digitalization? DHL e-commerce’s new cash-on-delivery service, which allows consumers to pay for international online purchases with cash as a part of the company’s “parcel international direct” channel. The service targets sellers based in China and Australia that deliver to consumers in Malaysia, Thailand and Vietnam. “Despite growing credit card adoption in […]

DHL eCommerce enabling next-day B2C food deliveries in Thailand

DHL eCommerce and Thai egg producer Kasemchaifood have partnered to deliver farm-fresh eggs sold through online channels directly to consumers, within 24 hours. Before taking to the internet, Kasemchaifood relied primarily on a wholesale business model with a lengthier supply chain to distribute its eggs. Under the traditional business-to-business supply chain model, it would take […]

DHL expands last-mile e-commerce network to Bangkok

Today, DHL released plans to expand its urban last-mile delivery service, “DHL Parcel Metro,” beyond the U.S., to now include the greater Bangkok area. The company’s e-commerce division launched the Parcel Metro program in March, offering shippers same-day or one-day delivery for parcels up to 20 kilograms in Chicago, New York and Los Angeles – […]

DHL adding e-commerce operation to existing Aussie facility

The increase in e-commerce exports from Australia has prompted DHL to add an e-commerce-specific distribution center to its already-existing 16,700-square-meter Melbourne cargo facility, operated by DHL’s Global Forwarding division. The co-located operation are situated in the Melbourne suburb of Tullamarine. The new addition, operated by DHL’s eCommerce division, will mostly handle exports up to 2 […]

DHL extends same-day delivery service to Vietnam

DHL’s Parcel and eCommerce division is extending its same-day parcel delivery service to Ho Chi Minh City and Hanoi, Vietnam – allowing domestic retailers to offer customers same-day delivery, real-time tracking and scheduling management via DHL’s digital platform. The company’s domestic delivery service is supported by a fleet of vans, bike couriers, and “regular air and […]

CFS: Growing e-commerce revolution dictates digitization of all processes

MIAMI – The morning after Air Cargo Management Group (ACMG) senior director Alan Hedge told 2017 Cargo Facts Symposium attendees how e-commerce is poised to change the logistics industry, conference panelists today expanded on the theme to advise air cargo participants how to capitalize on the growing e-commerce market share, and how the industry must […]

DHL eCommerce integrates FarEye’s software into services platform

To help improve the visibility of shipments, logistics management company FarEye has signed on with DHL eCommerce to provide shippers and customers with real-time alerts and analytics tools. FarEye’s platform integrates with the DHL’s existing systems, giving DHL eCommerce the flexibility to scale up or down, depending on the demand levels. Charles Brewer, CEO of […]

DHL eCommerce launches green e-commerce deliveries in Vietnam

DHL eCommerce has launched a domestic delivery service in Vietnam, helping small, medium and large e-tailers by handling cash-on-delivery services for customers that lack online payment ability. The e-commerce delivery includes next-day delivery across Ho Chi Minh City, Hanoi and other primary urban areas. “Only 15 percent of Vietnam’s e-commerce shoppers paid online in 2016, […]

DHL eCommerce launches nationwide delivery service in Malaysia

DHL eCommerce has launched domestic delivery operations in Malaysia, where e-commerce is expected to grow at CAGR of 15.8 percent through 2020. The investment includes a 48,000-square foot distribution hub in Puchong, depots in other critical urban centers, and a fleet of 2-wheel and 4-wheel vehicles “E-commerce has become a way of life for Malaysians, […]

DHL eCommerce begins delivery services in expanding Chilean market

With an e-commerce sector expected to double its size to US$2.3 billion by 2020, Chile is the latest market targeted for domestic B2C delivery expansion by DHL eCommerce, a division of the Deutsche Post DHL Group (DP-DHL). In addition to a 1,662-square meter central hub in Santiago and a growing ground fleet, DHL eCommerce now […]

DHL: ‘The Chinese are becoming seriously addicted to e-commerce’

China’s predilection towards online shopping has been compared to an “addiction” in a new post on DHL’s “Logistics of Things” blog. “The Chinese are becoming seriously addicted to e-commerce,”said DHL eCommerce CEO Charles Brewer, in a post titled, “Are China’s smaller cities hidden e-commerce gems?” Brewer contends that in many lower-tier cities, most people still […]