Kenya to become first country to adopt CSQ tool at airports nationwide

In an effort to raise the bar on cargo-handling standards across Africa, Kenya is scheduled to become the first country in the world to adopt a new benchmarking tool, called Cargo Service Quality (CSQ), at all of its airports nationwide. Developed last year by The International Air Cargo Association (TIACA), the CSQ tool is made […]
  • Randy Woods
  • December 5, 2018

Building a better hamburger: The importance of consistent quality

Hamburgers are great, either cooked on the home grill or savored in the finest of gourmet restaurants. Every so often, if in a rush, nothing is more pleasing than a straightforward and cheap one from a fast-food chain. The quality, so to speak, is always intact as these burger chains maintain a consistent and agreed-upon […]
  • Randy Woods
  • June 2, 2017

K+N first logistics firm to earn network-wide CEIV-Pharma cert

Kuehne + Nagel has become the first logistics provider to earn IATA’s CEIV certification for pharmaceuticals to cover its entire KN PharmaChain air network, which involves 86 locations worldwide. The certification, earned through IATA’s Center of Excellence for Independent Validators in Pharmaceuticals (CEIV-Pharma) program, is an assurance that shipments of sensitive pharmaceuticals are handled with […]
  • Lewis King
  • February 1, 2017

Committed to raising our collective Cargo iQ

Recently, while speaking at the World Cargo Symposium in Berlin, IATA’s CEO Tony Tyler called for a further transformation in the airfreight industry, saying that quality of service should be its priority. Indeed, industry performance has been lackluster over the past few years. As global recessionary pressures reduced yields, shippers began seeking the shelter of […]
  • Brandon Fried
  • May 3, 2016