Heeding the Call of Shippers: What 3PLs must know to survive the e-commerce revolution

A happy couple is about to move into their first house. All the furniture, clothes and kitchenware items have been sent to the new residence, but there is one crucial, final element still missing: The king-size brass bed that has been ordered through Macy’s and is set to arrive on Friday, just before move-in day. […]
  • Randy Woods
  • June 6, 2018

Too Many Happy Returns: The struggle to predict reverse logistics

The mostly unwanted gifts are piled in the corner, the relatives have slowly made their way to the airport and a mountain of dishes awaits attention in the kitchen. This is what late December looks like for most American consumers. But for logisticians, the holiday work is only half done – it’s time for gift […]
  • Randy Woods
  • October 5, 2017