Consultant Insight: Post-pandemic airline survival depends on transformation

As capacity returns, how will the airline industry adapt after COVID-19?

Photo: Delta Air Lines

The airfreight industry has long needed a push toward technology adoption and digitalization. “We must transform paper-based and legacy processes into digital ones and use data to drive decision-making in all facets of our business,” Alexandre de Juniac, IATA’s Director General and CEO, said in 2019. “Organizational silos will need to be shed to ensure […]

 

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