E-commerce growth increases service-level competition among logistics providers

FIATA calls forwarders to adopt better digital processes, optimize supply chains

COVID-19 has further accentuated the shift towards e-commerce in a trend that was recognized by regulators, sellers, buyers and logistic service providers before the pandemic. For freight forwarders to best adapt to rising demands to digitize the world of trade, there will be a need to provide competitive quality, cost, service, and delivery options that […]


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