The increased focus on digitalization in air cargo during the pandemic is by now well established as logistics companies seek to become more agile and adapt to a rapidly changing global airfreight market. Legacy processes that relied on phone calls and emails are now too slow to accommodate shipper needs in today’s disrupted market.
Years before the pandemic began, major forwarders began adopting transportation management systems (TMS), which allow logistics companies plan and optimize their freight flows across modes. But the abrupt changes in freight flows and demands during 2020 have reinforced the need for visibility into supply chains and are prompting more companies to utilize TMS as a foundational part of business planning.
In this episode of “On Logistics with Air Cargo World,” Cathy Morrow Roberson speaks with Ron Lazo, vice president of professional services at Manhattan Associates, about technology trends and demands the supply chain solutions company is seeing.