BERLIN — Cargo 2000, the 82-member IATA specialist interest group, has finally moved beyond the turn of the millennium and changed its name officially to Cargo iQ. The group also recently embarked on its new Smart Data Project, which will add 110 million lines of performance data annually, enabling Cargo iQ members to further improve their processes, said Ariaen Zimmerman, executive director of Cargo iQ.
“Cargo iQ members work together to measure success and continuously improve the value of airfreight for customers,” he said. “We have successfully developed a system with clear milestones and unique route maps, and, thanks to our reliable monitoring, members can improve their services to customers.”
Emirates SkyCargo also announced it has joined the organization as a full member for the first time after having had an observer on the board for the past year. “Having the biggest air cargo carrier on the planet amongst our new members just adds to that excitement,” Zimmerman said.
Max Sauberschwarz, chairman of Cargo iQ’s Membership Board, and Kuehne + Nagel’s global head of carrier and gateway air logistics, said he was looking forward to the rebrand building positive momentum for the organization’s work in the industry.
“Cargo iQ stands for collaboration, trust, quality, reliability, and innovation,” he said. “Our organization provides value for our members and for the air freight industry and we are excited to be progressing with the new name now, based on the achievements of the group to date.”
Nabil Sultan, divisional senior vice president for cargo, Emirates SkyCargo, said Cargo iQ dovetails nicely with SkyCargo’s customer service goals. “We have been following CargoiQ’s development over the years,” he said, “and are impressed with the solid initiatives it has developed, including the Master Operating Plan, which was conceptualized to support the implementation of quality management processes and metrics. With the rebranding of Cargo iQ and the launch of their strategic transformation program, we felt that the time was right to become a member.”
Cargo iQ measured 10 million airport-to-airport and 5.5 million door-to-door shipments in 2015, enabling members to take action to improve and standardize internal processes by identifying where quality was an issue. By speaking the same language, Cargo iQ members are also able to follow best practices and define common processes with industry partners in the supply chain.
This year, the group will implement a new audit and certification scheme, focused on increasing international recognition for the Cargo iQ Quality Management System Certification.
“The air cargo industry continues to face enormous challenges, and in order to fulfil the value proposition shippers demand, we must focus much more on delivering quality,” said Glyn Hughes, global head of cargo, IATA. “Cargo iQ’s new approach to benchmarking and the use of smart data will help ensure we can indeed meet that objective.”